Welcome to Level2! To help you get started, we’ve sent you a setup kit with everything you need to begin tracking key health signals and establishing your baseline. Your kit arrives in two boxes, each containing important tools and step-by-step instructions.
As part of your onboarding, you’ll also attend a required Activation Call with a Level2 Enrollment Specialist. During this call, you’ll review your kit together, set up your devices, and make sure everything is working correctly—so you can get started with confidence.
Your Activation Call (Required)
Before setting up your devices on your own, please plan to complete your Activation Call. During this session, a Level2 team member will:
- Walk you through the contents of both boxes
- Help you set up and connect your devices step-by-step
- Ensure your data is successfully sharing with the Level2 platform
- Answer any questions you may have
- Guide you through next steps, including scheduling your initial coaching session
This guided experience helps make sure your setup is smooth, complete, and set up for success from the very beginning.
Box 1: Continuous Glucose Monitor (CGM) Kit
What’s inside:
- 1 Lingo CGM Sensor
- “Set Up Your CGM” Instruction Booklet
- Important Safety & Awareness Pamphlet
What this is for
Your Continuous Glucose Monitor (CGM) tracks your glucose levels throughout the day, helping you understand how your body responds to food, activity, and daily routines.
How you’ll use it
Your first CGM sensor will help establish your baseline glucose levels while you follow your normal routine. This baseline is an important starting point for your personalized Level2 journey. You will use additional CGMs at different times throughout the year to learn about your body and check your progress. All CGMs will be provided by your Level2 care team at no cost to you.
Getting Started
The included “Set Up Your CGM” booklet provides simple, step-by-step guidance to:
- Download the Lingo app
- Create your Lingo account
- Activate and apply your CGM sensor
- Log in to the Level2 Portal
Your Enrollment Specialist will guide you through these steps during your Activation Call.
Important Notes
Also included is a safety pamphlet with:
- Information about Vitamin C use, which may impact CGM readings
- An overview of hypoglycemia (low glucose) and hyperglycemia (high glucose)
Box 2: Tools Setup Kit
What’s inside:
- Withings Body Weight & BMI Wi-Fi Smart Scale
- Paper Tape Measure
- “Set Up Your Scale” Instruction Booklet
What this is for
This kit helps with better understanding your key physical health metrics, including:
- Body weight
- BMI (Body Mass Index)
- Waist circumference
These measurements provide important insights into your overall progress.
How you’ll use it
- Use the Withings Smart Scale to help the virtual Level2 care team understand your weight data so they can better support you
- Use the tape measure to record your waist circumference, an important indicator of overall health
Getting started
The “Set Up Your Scale” booklet walks you through:
- Downloading the Withings app
- Creating a Withings account
- Setting up and connecting your smart scale
- Logging in to the Level2 Portal
- Connecting your device to securely share data with Level2
- Recording your waist circumference measurement
Your Enrollment Specialist will guide you through these steps during your Activation Call.
What Happens Next
By the end of your Activation Call:
- Your devices will be fully set up and connected
- Your data will begin flowing into the Level2 platform
- You’ll have your initial coaching session scheduled
- You’ll be ready to start receiving personalized insights
Tips for Success
- Attend your Activation Call before setting up devices on your own
- Follow along during the guided setup to ensure everything is completed correctly
- Don’t hesitate to ask questions—your Enrollment Specialist is there to help
Your Level2 Setup Kit—and your Activation Call—are the first steps toward a more informed, personalized approach to your health. We’re excited to support you every step of the way!
Jun. 02 2026