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HealthSafe ID® FAQ

What is HealthSafe ID®?

HealthSafe ID® is the updated, secure way to sign in to your HealthSafe ID® accounts. It lets you choose one username and one password to access nearly all your health benefits information.

Where can I use my HealthSafe ID® to sign in?

The Level2 mobile app and Level2 websites use HealthSafe ID® now, as do many other sites. Which means you can access many of your health benefits with the ease of a single username and password.

Not sure if you have a HealthSafe ID®?

You can check by entering your registration information.

  • If you’ve already registered, your name will be in the system.
  • If you haven’t registered yet, you can easily complete your registration by entering the rest of your information.
  • You can also get help to find your username or password.

Duplicate email address

If prompted with the following error message when attempting to register for HealthSafe ID, this means the email address input is already associated with another HealthSafe ID account. Unique email enforcement is a security requirement that does not allow members to register with an email that is already associated with another HSID account. Please register with a different email address, not currently in use.

Note: The importance of a unique email address is to ensure that when logging into portals, account information for you personally is displaying.

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