It’s time to start using the Dexcom G6 app for your CGM readings!

The Dexcom Zone tile within the Level2 app has officially been removed as of Nov. 1, so let’s get you connected to the Dexcom G6 app ASAP to continue to receive your CGM readings and insights.

Don’t delete your Level2 app! While the Dexcom Zone tile is going away, the Level2 app will remain your go-to for chatting with your coach, learning cool tips and more!

CLICK HERE for instructions if you ARE currently wearing your CGM

CLICK HERE for instructions if you are NOT currently wearing your CGM

G6 app instructions if you are wearing your CGM:

1. 1. Download and open the G6 app. 
2. 2. Tap the “Let’s Get Started” button.
3. 3. Tap the “I forgot my username and password” link.
4. 4. In the “Forgot your password” box, enter the email address you use with the Level2 app. Then, click “Reset Password”.
5. 5. Check your email and tap the “Reset Password” button.
6. 6. Enter that same username (the email you use with the Level2 app) and create a new password. Once your password has been reset, close out of the browser and return to the G6 app.
7. 7. Back in the G6 app, enter in your email and newly created password to log in.
8. 8. Follow the on-screen instructions to set up and pair your CGM. You can pair the transmitter and sensor you’re currently wearing.
9. 9. When prompted for your transmitter serial number, enter the number of the most recent transmitter we sent you (also available in an email we sent you on Nov. 1).
10. 10. When prompted for your sensor number, tap No Code.
    Please note that “No Code” is a one-time option for this switch. When you activate new sensors in the future, you will need to enter its code.
11. 11. Continue to follow the on-screen instructions to connect your CGM.
12. 12. Link your G6 account to Level2: Open the Level2 app, tap the Dexcom banner at the top. Press “Connect+” and follow the steps!